Getting I.T. and the Business aligned to drive real value
An ASSIST focused engagement
Mid-size International engine manufacturer - working with COO & CIO
- Lack of alignment, trust & interaction between I.T. & Business
- Market forcing a fundamental change from production to life time service
- I.T. seen by Business as "preventing success & vital change"
- Business seen by I.T as a "distraction from the technical agenda"
- Discovery & Analysis of current and future business pressures
- Investigated current I.T. landscape and capabilities
- Created aligned Strategic Shared vision value framework
- Agreed aligned "Value Positive Plan" & Processes - short and long term
- Improved efficiency, cash flow & I.T. Cost of outcome
- Clear Business & I.T. alignment & mutual understanding of vision and change needed
- Business now see I.T. as strategic service enabler for their success
- I.T. now see the business as their "internal customer"